About Papa's Neon
It all started when an English lad wanted to buy a custom neon sign for himself.
He searched throughout the Australian market but couldn't find a custom neon sign on his budget.
This is where the magic happens when the director decides to build a neon sign company from scratch to support small businesses and the Australian community.
The journey started in 2020 to ignite Australia with dazzling neon magic and create sparkling magic everywhere.
Make Australian homes and businesses grow out of black and white old school lights with the latest technology.
You can be part of this vision as well by choosing us. Lets make Australia vibrant together.
Our mission is to provide customers with high-quality, customisable neon signs that add a vibrant and unique touch to their spaces. We strive to offer a wide range of designs and options to suit every individual's style and preferences. With a commitment to exceptional customer service, we aim to make the process of selecting and purchasing neon signs seamless and enjoyable. Our goal is to bring creativity and illumination into people's lives, enhancing their environments with eye-catching and personalized neon signage. Join us in illuminating your world with our stunning neon creations.
Customers evaluate Papa's Neon based on the quality and customisation options of their neon signs. The brightness, clarity, and durability are key factors, along with the brand's commitment to providing a personalised experience. Efficient customer service, including responsiveness to inquiries and assistance with customisation, plays a crucial role in customer satisfaction. The ease of installation, longevity of the signs, and the reliability of shipping contribute to the overall evaluation. Additionally, positive reviews and testimonials, fair warranty policies, and the brand's reputation in the market influence customers' perceptions. Ultimately, a combination of product quality, customer service, and brand trust forms the basis of how customers assess Papa's Neon.
LED Neon Signs
Neon signs are flexible plastic tubes containing LED lights, they replicate the vibrant glow of classic neon signage. Known for their flexibility, durability, and energy efficiency, LED neon signs offer customisation designs, cooler temperatures, and cost-effective operation, making them popular for various applications such as storefronts, interior decor, and events.
We have a palette of 28 colours to choose from. All colours are suitable for both types of neon signs which include indoor & outdoor neon signs.
Each of the 28 colours come with two options white tube or coloured tube.
White Tube appears white when the neon sign is turned off.
Coloured tube appears with same colour even when the neon sign is turned off.
Multi colour Neon Sign
We also provide an option of multi colour neon sign. The colour changes automatically which is also called RGB Neon Sign.
You are able to cycle through our range of colours with the use of a remote.
Papa's Neon offers a diverse selection of fonts for neon signs, providing customers with numerous options to personalize their designs. Our collection includes classic and contemporary fonts, ensuring a range of styles to suit various preferences. With a carefully curated font library, customers can find the perfect typeface to make their neon sign uniquely tailored to their vision. The availability of multiple fonts enhances the customization experience, allowing for creativity and individual expression in each neon creation.
Absolutely! If you have a specific font or colour in mind that you've seen elsewhere, you can certainly choose it for your neon sign at Papa's Neon. We offer a wide range of fonts and colours, and if you provide the details, we'll do our best to match or replicate the font or colour to meet your customisation preferences. Your vision is important to us, and we strive to bring your desired fonts or colours to life in your personalised neon sign.
Certainly! At Papa's Neon, you have the option to choose the backboard type for your neon sign. Select from various colours and shapes like rectangle board or cut to letter, each offering an easy mounting style. This customisation allows you to tailor the appearance of your neon sign to seamlessly integrate with your space, ensuring a personalised and visually appealing display.
Yes, at Papa's Neon, we include a free remote and dimmer with your neon sign purchase. This allows you to conveniently control the brightness and lighting effects, customising the ambience to suit your preference. The remote provides easy access to various colour options and dynamic lighting features, enhancing the versatility of your neon sign. Enjoy the added convenience and customisation capabilities at no extra cost.
We also Provide RGB Remote Control which costs $75 only. This feature allows users to effortlessly change colours and create dynamic lighting effects, enhancing the visual appeal of the signs.
Your Papa's Neon package includes a carefully packaged and protected neon sign, ensuring it arrives in perfect condition. Inside, you'll find the neon sign itself, a power adaptor and wires for easy installation, a remote control and dimmer, and free installation accessories like hanging kit and Screw fixing kit. We take great care to provide everything you need to enjoy your personalized neon creation right out of the box.
Our neon signs are versatile and cater to your specific needs, providing the option for both plug-in and battery-powered operation. This flexibility allows customers to choose the power source that best suits their preferences and requirements. Whether you prefer a constant power supply for permanent installations or the convenience of battery power for portable and temporary use, our neon signs are designed to adapt to various settings and customer preferences seamlessly.
Custom Neon Signs
.Custom neon signs are personalized light displays crafted to individual specifications. At Papa's Neon, we offer the opportunity to create unique signs by allowing customers to choose their preferred colors, fonts, and designs. These bespoke neon signs are tailored to match specific tastes, occasions, or branding needs, adding a distinctive and vibrant touch to any space. The customization process empowers customers to bring their creative visions to life through luminous and eye-catching displays.
Customising a neon sign at Papa's Neon is a straightforward and personalised process. Start by selecting the desired size, then choose from a spectrum of vibrant colours. Next, personalise the text or design by specifying your preferred font and layout. Finally, preview your creation before ordering, ensuring that your customised neon sign perfectly captures your unique vision and style.
Absolutely! At Papa's Neon, we offer a seamless process to transform your logo into a stunning neon sign. Simply upload your logo during the customization process, and our team will work to replicate its design using vibrant neon lights. You can choose from a variety of colors and sizes to ensure your logo shines brightly in a customized and eye-catching way. Turn your brand identity into a luminous work of art with our logo-to-neon sign service.
Selecting the right size for your neon sign depends on your intended display location and personal preference. For a focal point in smaller spaces, opt for a compact size. Medium sizes work well for statement pieces in bedrooms or offices, while larger sizes are ideal for bold displays in commercial spaces or events. Consider the dimensions of your chosen space and the visual impact you desire to make the perfect size selection for your custom neon sign from Papa's Neon.
Certainly! In addition to custom neon signs, Papa's Neon offers a diverse range of pre-designed signs that cater to various styles and themes. Our collection includes popular phrases, symbols, and artistic designs that are ready-made for those seeking a quick and stylish neon addition. Explore our selection to find the perfect pre-designed neon sign that suits your taste and complements your space. You can also create your own design or business logo by uploading the image of your design on our Upload Logo page.
Yes, at Papa's Neon, we provide a design proof for your custom neon sign before production begins. After placing your order and submitting your customization details, our team will create a digital mock-up of your design. You'll receive this proof for review, allowing you to confirm the layout, colors, and overall appearance before your unique neon sign is crafted, ensuring your complete satisfaction with the final product.
Absolutely! Transforming your own image into a neon sign is a breeze with Papa's Neon. Simply upload the image on our Upload Logo/Image page. This personalised service allows you to turn cherished memories, logos, or artwork into a luminous and bespoke display that adds a unique touch to any space. Bring your creativity to life with a custom neon sign from your favorite images.
Installation
Installing your neon sign from Papa's Neon is a straightforward process. Each order comes with detailed and user-friendly installation instructions. Typically, neon signs are mounted on a wall or hung using the provided hardware. If you encounter any challenges or have questions during installation, our customer support team is readily available to assist, ensuring a smooth and hassle-free setup for your luminous creation.
Plugging in your neon sign from Papa's Neon is simple and easy. Each sign comes with a long cable, offering you flexibility for installation and display. Ensure the sign is securely mounted or placed in the desired location, and then plug it in to bring your vibrant neon creation to life. If you have any questions or concerns about the plug-in process, feel free to contact us on support@papasneon.com
Safety
No, Our LED Neon Signs are designed to emit very little heat. Unlike traditional neon signs that use glass tubes filled with gas, our LED signs utilise energy efficient and cool-to-the-touch LED technology. This ensures a safe and comfortable display, making our neon signs suitable for various settings including homes, offices, and events, without any concerns about excessive heat generation. Enjoy the vibrant glow of your LED Neon Sign without any worry.
No, our outdoor signs are crafted with high quality materials to ensure durability and longevity in various weather conditions. Using weather-resistant and UV-stabilised components, these signs maintain their vibrant colours and structural integrity over time. The sturdy construction and sealed design protect against elements like rain and sunlight, making our outdoor signs ideal for both residential and commercial spaces. Trust in the quality of Papa's Neon for a lasting and impressive outdoor signage solution.
LED Neon Signs are environmentally friendly. They consume significantly less energy than traditional neon signs, contributing to lower carbon footprints. Additionally, they contain no hazardous materials, such as mercury, making them safer for both users and the environment. With energy efficiency and eco-friendly features, LED Neon Signs offer a sustainable and visually striking alternative.
Making & Manufacturing
Creating our LED Neon Signs involves a meticulous process at Papa's Neon. First, we design your custom sign digitally, ensuring precision and accuracy. The design is then translated into a durable, flexible LED strip, which is encased in a silicone outer layer for safety and visual appeal. After thorough quality checks, your unique LED Neon Sign is carefully crafted, thoroughly tested, and securely packaged for delivery, ensuring a vibrant and long-lasting addition to your space.
Your neon sign from Papa's Neon is crafted with precision and quality materials. The sign features flexible LED tubes made of durable PVC or silicone, ensuring a safe and long-lasting display. These tubes are carefully shaped to replicate your chosen design and coated to emit vibrant colors. The result is a custom neon sign that combines craftsmanship, durability, and the latest LED technology for a stunning and unique addition to your space.
Your neon signs are made by our manufacturing partners located in Melbourne, Australia , our skilled team ensures every detail of your custom design is brought to life with precision and care. From the initial digital design to the assembly and quality checks, our dedicated production process guarantees a high-quality and personalized neon sign that reflects your vision. Trust Papa's Neon for a beautifully crafted product made with expertise and craftsmanship.
Payment & Shipping
We offer a variety of convenient payment methods for your neon sign purchase at Papa's Neon. Accepted payment options typically include major credit cards such as Visa, MasterCard, American Express and PayPal.
The delivery time for your neon sign depends on various factors, including your location and the customisation options chosen. Generally, we have two options for shipping:
- Express Shipping: 7-12 working days
- Standard Shipping: 15-24 business days
Please refer to our Shipping Policy page for more shipping information.
Tracking your neon sign is easy and convenient. Once your order is shipped, we will provide you with a confirmation email containing a unique tracking number. For standard shipping orders you should receive a tracking number approximately 10 days after you purchased your LED neon sign, and for express orders you should receive a tracking number approximately 4 - 5 days after your order. Simply click on the provided link or enter the tracking number on our website's "Track Your Order" page to monitor the real-time status and estimated delivery time of your neon sign. Stay informed and excited as your personalised creation makes its way to your doorstep.
You can easily sign up our Papa's Neon newsletter and can easily get $10 cash back coupon code and many more other offers and discounts. Additionally, following us on social media ensures you receive exclusive updates on upcoming sales and events, where coupon codes may be provided.
Yes, we are pleased to offer worldwide shipping for our neon signs. Whether you're located domestically or internationally, we aim to deliver our customised creations to your desired destination.
Returns & Warranty
Our refund policy at Papa's Neon ensures customer satisfaction and confidence in our products. If you are dissatisfied with your neon sign or encounter any issues, please contact us through support@papasneon.com within 30 days of receiving your order. We will work with you to address concerns, and if necessary, initiate a refund or replacement, For more information visit our Refund Policy page. Your happiness with your personalised neon sign is our priority.
While it's rare for our customers to receive damaged neon signs, we understand that unforeseen circumstances can occur during shipping. If your neon sign arrives damaged, we sincerely apologise for any inconvenience. Please contact us at support@papasneon.com immediately, providing clear photos of the damage and your order details within 30 days of the delivery. We will promptly assess the issue and, depending on the extent of the damage, offer a replacement or initiate the necessary steps for a refund. Our commitment is to ensure your satisfaction, and we appreciate your understanding as we address and resolve any concerns.
If your neon sign is lost or stolen during transit, we understand the concern and inconvenience this may cause. Please contact us as soon as possible with your order details. We will initiate an investigation with the shipping carrier to locate the package or assess the situation. Depending on the outcome, we will work with you to provide a replacement or explore alternative solutions. Your satisfaction is important to us, and we aim to address such incidents with efficiency and care.
Our neon signs come with a comprehensive warranty to guarantee your satisfaction. For indoor use, we provide a 24 month warranty, covering faulty items and appropriate usage. For outdoor use, the warranty period is 12 months.
LED neon products purchased from our online store are eligible for returns in the case of a change of mind. To qualify, the sign must be unopened, undamaged, and the return request must be made within 30 days of delivery. Please note that the shipping cost for the return will be at the buyer's expense. Unfortunately, custom LED Neon signs are not eligible for returns due to a change of mind. LED Neon signs created using our "Design Your Neon'' tool are exempt from change of mind returns.
If you decide to return your sign in compliance with our returns policy, you can initiate the return process by booking a courier of your choice and sending the sign to our head office. It's crucial to contact our team before booking the courier to ensure a smooth return process.
For Faulty Signs:
If you are returning your sign due to a fault, Papa's Neon will take care of the return logistics. Our team will book a courier and coordinate with you to determine the best time for the collection of the faulty sign.
We aim to make the return process as convenient as possible for our customers. For any queries or assistance, please contact us at support@papasneon.com