Terms Of Service

Overview

The "Terms of Service" for Papa's Neon outlines the terms and conditions users must adhere to when accessing and utilising our services. Users are required to accept these terms, which cover various aspects such as acceptable use, account creation and management, intellectual property rights, and the process of ordering and payments. The document also delves into important areas including shipping and delivery, returns and exchanges, privacy policies, security measures, and limitations of liability. Users are encouraged to review the terms regularly as they may be subject to updates, and we provide clear contact information for any queries or concerns. By accessing our website, users indicate their acceptance of these terms.

Acceptance of Terms

By accessing or using Papa's Neon ("the Site"), you agree to comply with and be bound by the terms and conditions outlined in this Terms of Service agreement.

Use of the Site

You agree to use the Site for lawful purposes only and in a manner consistent with all applicable laws, regulations, and guidelines. Any use of the Site that violates these terms may result in the termination of your account.

Intellectual Property

All content, designs, logos, and trademarks on the Site are the property of Papa's Neon and are protected by intellectual property laws. Unauthorised use of any content on the Site is strictly prohibited.

Order & Payment

When placing an order on the Site, you agree to provide accurate and complete information. Payments are processed securely, and Papa's Neon reserves the right to cancel or refuse any order for any reason.

Shipping & Returns

Shipping and return policies are outlined in the dedicated "Shipping" and "Returns" pages on the Site. Customers are responsible for providing accurate shipping information, and return policies must be adhered to for refunds or exchanges.

Privacy Policy

The collection and use of personal information are governed by our Privacy Policy. By using the Site, you consent to the practices outlined in the Privacy Policy.

Limitation of Liability

Papa's Neon is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Site or products purchased through the Site.

General Conditions

In adherence to general conditions, users are required to comply with applicable laws when accessing our neon sign website. We reserve the right to refuse service to anyone for any reason. Any violation of these general conditions may result in the termination of user accounts or access to our services.

User Engagement & Feedback Contributions

We welcome and value user engagement through comments, feedback, and other submissions on our neon sign website. By providing such contributions, users acknowledge that their content may be subject to moderation, and we reserve the right to remove or modify any material deemed inappropriate or in violation of our terms. This collaborative interaction enhances our community while ensuring a positive and respectful online environment.

Precision & Integrity of Information

We are dedicated to maintaining the precision and integrity of information on our neon sign website. Striving for accuracy, we diligently curate content to ensure that it is thorough and reliable. While we make every effort to provide up-to-date information, users are encouraged to verify details, as changes may occur.

Product Listings & Descriptions

Our online store provides detailed listings and descriptions for each neon sign, ensuring accurate information about dimensions, colours, and features.

Product Quality & Customisation

We guarantee the quality of our neon signs and provide customisation options. Details regarding the customisation process, including font and colour choices, are outlined to meet individual preferences.

Security of Online Transactions

We prioritise the security of online transactions, and our "Security Measures" section details the steps taken to protect customer information during the purchase process.

Customer Support

Information on how customers can seek assistance or clarification regarding orders, customization, or any other inquiries is provided.

Governing Law

This Terms of Service agreement is governed by and construed in accordance with the laws of Melbourne. Any disputes arising from the use of the Site will be subject to the exclusive jurisdiction of the courts in Melbourne.

Changes to Terms

Papa's Neon reserves the right to update or modify these terms at any time. Any changes will be effective immediately upon posting to the Site. It is your responsibility to review the Terms of Service periodically.

Contact Information

If you have any questions about these terms, please contact us at support@papasneon.com